Test 2 – [Q 201-400]-PMP Exam – Project Management Professional

A project manager is assigned to a new marketing campaign The sponsor gives the project manager
an approved project management plan for review and explains the scope, business requirements,
deliverables and stakeholders The project manager asks to see the project charter to gain a better
understanding of the project. The sponsor says the project is small and simple so there is no need for
a project charter.
What should the project manager do?

A transportation company is transforming its operational processes and the mam system this
company uses to move freight The scope statement is in place An iterative delivery approach has
been agreed by all stakeholders. What does the project manager need to do next to help the team
understand the work that needs to be done?

A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the
client site for knowledge transfer The SMEs captured various process deviations without sharing with
the project team
How can the project manager ensure knowledge transfer across the team?

A project manager is managing an innovation project for a big corporation The project manager is
planning to use email as the main communication channel, however, the product owner prefers to
use another approved communication tool instead of email
What should the project manager do?

The customer's project manager changes during the final stage of a project How can the project
manager avoid a project closure delay’

In an industrial plant, the owner has decided to add more capacity to the plant by installing a new
machine and updating the software used in production. This capacity enlargement will occur while
the plant is still functioning and producing The software update will be accomplished using an agile
approach in order to minimize risk The machine procurement, installation, and integration will be
accomplished using predictive approaches
What types of communications will the project manager have to design into the schedule
management plan to ensure the project will be on schedule'’

During the review of a project's list of deliverables, one of the stakeholders expressed concern that
one of the requirements will not be addressed. What should the project manager do?

During project execution, a conflict occurs between the project manager and one of the team
members at every project team meeting The ongoing conflict is preventing tasks and deliverables
from being completed The project manager contemplates changing their leadership style
What should the project manager do?

A newly formed team has become accustomed to agile practices The project lead has noticed that
while they are performing according to expectations, there is boredom with daily team practices
among many of the team members.
What should the project lead do in this situation?

A company starts implementing Scrum About halfway through the first sprint, communication issues
develop Some project team members are not in sync with other team members
What is the cause for this communication gap?

During the course of a project the project manager's immediate director is communicating directly
with the client to approve changes without the project manager's knowledge This is causing
confusion in the project team where the scope is changing in the background, but only being
mentioned in project meetings
How should the project manager handle this?

A project sponsor commonly asks the project manager to skip project retrospectives due to time
constraints However the project manager persists in running this critical ceremony by reducing the
time for preparation and for discussion
What are two issues that these actions by the project manager could cause? (Choose two)

A senior business stakeholder with many years of experience is pressuring an agile team to deliver
most of the promised functionality to the customer 18 months in the future as opposed to multiple,
incremental deliveries over the course of the 18 months What should the project lead do next?

A client is structured as a matrix organization for an agile project The project manager is working onsite with key stakeholders from different parts of the organization
How should the project manager handle the different stakeholders?

A project manager is leading an in-house company project in its very early stages This current project
is similar to another project that ended a year ago
What should the project manager do to analyze the involved stakeholders?

A product owner presented the backlog to the team, and the team raised concerns over
implementing some of the features due to various impediments What should the project manager
suggest that the product owner do next?

A company was awarded a project in a dangerous location that poses several high-level risks for
employees Help is needed to tram the employees on major safety and health factors The project is
ongoing and uses a hybrid approach The project will be conducted in multiple sites, with several
development iterations running in parallel
How should the project manager handle this situation?

A vendor informed the project manager that a critical resource will be on a long leave of absence The
project team reviewed the pending vendor deliverables and identified an alternative solution, but
the solution will incur an additional cost The project is currently on schedule and slightly under
budget
What should the project manager do next?

A new project manager is assigned to lead an agile project The project manager wants to use
motivation to encourage the team to perform well throughout the project
What should the project manager do?

During an ongoing project a key resource asks the project manager about the project purpose and if
it is aligned with the organization's strategy What should the project manager share with the key
resource?

A project manager just started managing agile projects The project manager realizes that due to the
lack of a clear definition of project objectives and definition of done (DoD) their colleague's projects
have had many difficulties Sponsors keep asking for more features and the projects have yet to be
completed
What should the project manager do to avoid these issues?

A member of the board of directors is the sponsor of a project that is important to the organization
This stakeholder has many other priorities and is not currently engaged in the project activities
How should the stakeholder be engaged in the project?

A marketing team is planning for a multiyear initiative that will include a lot of cross-functional
stakeholders The project manager has been assigned and is now in the project planning phase
What item(s) should the project manager develop first?

A key project stakeholder showed interest in the beginning of a complex agile project but has
become less involved as the sprint has progressed due to additional responsibilities A few sprints
later, the key stakeholder rejected a feature deliverable The team is reworking the rejected
deliverable for the next sprint
What should the project manager have done to avoid this situation?

As a member of an organizational change management team, a project manager must pass on any
changes to the project team The project manager needs to avoid any misunderstandings or
resistance to help ensure that the project team will support any organizational change
What should the project manager do?

A project manager has been assigned to an education project with the objective of training a
workforce in application development One of the deliverables is to provide internships to the best
students in the customer's active projects However the customer does not have enough projects in
progress right now The project manager decides to create several internal projects in order to ensure
the internships
Which three actions should the project manager take to fulfill this scenario without adding costs for
the customer? (Choose three)

A project manager is working on a software development project. A team member complains that
since the project tasks are very simple, there is no reason to perform quality control The project
manager understands that removing the quality management plan from the project will also help to
save money, which is important to the customer
What should the project manager do?

A marketing team is developing ideas in order to revamp an existing product The marketing
executive reaches out to the project manager to make sure that necessary measures are in place for
a successful launch
On what should the project manager focus?

A project manager is leading a project that is in an advanced stage. All high-level risks identified in the risk management plan have been resolved or are no longer a risk for the project. Only low-level risks remain What should the project manager do now?

A company that is heavily focused on delivering projects using predictive approaches on-boards a
new project manager who uses hybrid approaches The scope of the project contains a number of
unclear requirements.
How should the project manager plan the delivery of the project?

During the closing process, the project manager learns that one deliverable is not meeting customer expectations How should the project manager proceed?

During the closing process, the project manager learns that one deliverable is not meeting customer expectations How should the project manager proceed?

A product company is transforming the way it develops and releases products in the market Executives believe that this is a high-risk initiative, and this initiative must be successful What should the project manager do in this scenario?

A project manager is appointed to simultaneously deploy a new solution to branches located in different countries Deployment teams in each country will integrate and deploy the solution The project manager discovers that the deployment teams each encounter similar issues However, each team addresses the issues separately

What should the project manager do to help ensure more collaboration between the teams?

A project manager has been selected to deliver one of an organization's key flagship solutions Critical success factors include agility, market adaptation, and a quick response to market offerings What is one of the key activities that the project manager should undertake to ensure company success?

Two weeks after the approval of the project management plan for a global project, the project manager noticed that it was approved based on a different level of understanding by international stakeholders and is not what the project manager presented for approval What should the project manager have done to prevent this from happening?

The rollout of a new finance system is in the execution phase. A number of issues have surfaced in the last month that are slowing the project down A new project sponsor has recently started with the company but has not had time to meet the project manager The project is at the point where the issues are significantly impacting delivery of the project

How should the project manager alert the new project sponsor about these concerns?

A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict between team members What strategy should be used to handle this conflict?

A new agile team is forming and the project manager notices that the team is struggling in many areas The team is experiencing both the inability to meet iteration commitments and team member conflicts

What should the project manager do next?

A project manager is tracking a project, but a key stakeholder will not accept the project's key performance indicator (KPI) results Which tool or technique should the project manager use?

The resource management plan is already done, and the team is located in different countries around the world Team members are in multiple time zones and they use different languages for communication The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project

What should the project manager do to reduce negative impacts to the project?

A company is changing their current business model The change requires implementing a complex project using multiple agile teams

What three options should the project manager have the testing team adopt as testing mechanisms?
(Choose three)

During the design phase, a project manager realizes that the project will benefit from using adaptive tools The effectiveness of this approach has been proven in past projects inside the organization

What should the project manager do first?

A project manager is leading a project which shows a trend to exceed the cost baseline What should the project manager do first to manage the budget?

During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams As a team facilitator, what should the project manager do to avoid this?

Two functional managers disagree on key features of one deliverable during the planning of a project The project manager discovers that each manager included requirements that contradict each other The functional managers do not want to meet with each other to find a solution This situation has been escalated to the sponsor who requests a meeting with them

What strategy should the project manager use to resolve this conflict in the meeting?

A project manager is approaching the end of a project, and several tasks are now practically complete and ready for handover to the client How should the project manager proceed?

During the execution of a project, the finance team identified that they were not involved in building the business case for the project and will not approve the estimated return on investment (ROI). What should the project manager do?

During a documentation audit of an international company it was identified that the last version of the project schedule was from one month ago even though the project manager knew it was recently updated How should the project manager have handled documentation for the project?

A new regulation has been approved that will impact the deliverables in the fourth phase of the project The delivery is following an iterative approach and is currently completing the second phase.

What should the project manager do next?

One of the main inputs required for a deliverable is missing due to a miscommunication between the vendor and project manager Because of the missed deliverable, the critical path of the project is extended

What should the project manager do next?

During the design phase of a project the project manager notices that the schedule performance index (SPI) is 1 8 and the cost performance index (CPI) is 0 1 In a weekly meeting with top management, the project manager reports concerns about these indicators However the most concerned person was the project sponsor who said that if the trend continues, they will be forced to prematurely close the project

What should the project manager do?

An agile project is in its eighth iteration out of 16 After the last iteration review, the team members receive feedback from the security department about regulations with which the project must comply

Which two actions should the project manager take? (Choose two)

A global petroleum crisis has affected the distribution of crude oil in the region where the construction project is underway Materials are not being delivered on time and this phase of construction is already behind for what was initially planned.

What should the project manager do first to prevent the project from going further off track?

A project manager has team members around the world in many different time zones Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered.

What should the project manager have done to avoid this?

During the course of a project, the team develops negative group behaviors and becomes unmotivated and unproductive. What should the project manager do to improve the project team's performance?

The project manager is reviewing the program risks and issues with key stakeholders One of the stakeholders wants to understand when the risk may potentially become an issue. What artifact should the project manager share with the stakeholder?

During the third iteration, the team encounters a major delay that has not had significant improvements over the last few weeks What should the project manager do?

A project manager created a contingency plan associated with a risk. The risk was realized, but the client insists on using a new workaround instead The requested workaround will introduce delays and require additional budget What should the project manager do?

A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain When attempting to gain an understanding of the risks for this agile project what is the primary tool the project manager should employ?

The project team finds that the latest delivery from a vendor is missing a critical component, which will likely delay the project in split of corrective measures. What should the project manager do to communicate this message?

A project manager is working on the implementation of new phases in the production process of a regulated industry. Which two stakeholders can help the project manager determine and address compliance requirements? (Choose two)

In an advanced stage of a project a stakeholder who is not receiving the project status report communicates this to the project manager After checking, the project manager determines that the person is registered as a stakeholder but was not included in the communications management plan. What should the project manager do next1?

During the execution of a maintenance project the contractor submits an offer for additional work The project manager realizes that the activities billed are included in the initial scope of work. What should the project manager do next in this situation?

An executive sponsor of a predictive project asked a project manager experienced in agile to assess if a project could be executed using an agile approach What factor should the project manager consider when determining if the project is suitable for an agile approach?

The project sponsor recently requested that a vendor begins working toward adopting a hybrid approach. In response, the vendor hired a project manager experienced in agile for the project. What does that project manager need to do to make the team work in a collaborative way?

A project has a very tight delivery schedule. The project is approaching the delivery date, and the project sponsor often sends the project manager alerts to avoid any schedule slippage . The project team has performed at an acceptable level until new, but the project manager wants to ensure that team’s performance level is performance is maintained until the end. What action should the project manager take to motivate the project team's performance?

A project team has recently finished a sprint for developing two features for a fleet management system Although the team delivered the required features, they encountered several issues and conflicts during the sprint. Team members were upset about this experience and are now showing a lack of motivation due to what has occurred. What can the project manager do to help increase the team's motivation and engagement with the project?

In a multinational multi location project with virtual teams a project manager has established a project baseline The project manager discovers that multiple risk elements have appeared. The project manager did not foresee these risks during the planning stage of the project. What should the project manager calculate to address this critical budgetary situation? (Choose two)

A project manager is assigned to a global project where, during the planning process, team members from different regions are not agreeing to collaborate with each other What should the project manager do?

The customer is reviewing the new reporting system and informs the project manager that one of the components in the printing module is not complete The project manager reviews the work breakdown structure (WBS) and confirms that the component Is included. What does the project manager need to do first?

An experienced project manager is managing a multi-million dollar agile project The project manager communicates the ground rules to the team but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules. What should the project manager do first to ensure team adherence to the ground rules?

In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technicians poor performance as the reason for the conflict How should the project manager resolve the problem?

During the implementation phase of a construction project, a key supplier went bankrupt and cannot supply the contracted material. This issue could affect the project schedule What should the project manager do first?

A company is working on a project and is using a hybrid approach to streamline a customer service process. At the end of the second iteration, a business analyst joins the team to learn about the financial and scheduling aspects of project management. What should the project manager do to support the business analyst?

A project manager is managing a project to develop a new tool Because of the nature of the project, the project manager decides to use an agile approach One of the identified risks becomes an issue when the project manager finds out that another company patented a very similar tool. What should the project manager do to address this issued

A project manager is in a learn meeting and the project team requires a decision to be made about a new suggested timeline due to an impact from a potential scope change What should the project manager do?

Some of the mote experienced members of a project team have complained about the project manager The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work. What should the project manager do when made aware of these issues?

An agile project is in its sixth iteration out of 10 After the iteration review, the team receives feedback from the stakeholders that could result in a change in the product What two actions should the project manager take? (Choose two)

Due to a company merger and acquisition process, the main stakeholder of a critical project has been changed This new stakeholder complains that they were unaware of a delay on the project of which the rest of the stakeholders were aware. All the communications about the project are shared via email at the start of every week. How should the project manager address this situation?

A learn has been working for two months and has consistently missed planned user stories How should the project manager address this issue?

A company's project management office (PMO) is incorporating more adaptive technologies and has hired a new project manager with hybrid project management experience The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner. Which action should the project manager take to improve the team's performance?

A company's new communication system will include online dashboard reporting. The executive board might receive bi-weekly performance reports through the online dashboard What should the project manager do?

After the second iteration of a component development project, the project team conducts a retrospective It shows that in the initial phase the project has failed to comply with a product functionality. The planning for this product has a predominantly predictive approach.

Which technique will help the project manager to accelerate the deliverable?

An agile team member received certification on a new tool: however, this learn member is complaining that the rest of the team is not using the tool due to lack of knowledge How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?

The project manager is experiencing delays with two critical tasks that are to be executed by two different teams The project manager realizes that the functional managers of these two teams have an unsolved conflict and they are not communicating properly.

What should the project manager do?

A project manager is m the middle of a project when one of the key project team members needs to take an unexpected and prolonged leave of absence The project is ahead of schedule and running under budget

Which two actions should the project manager take initially to resolve this problem? (Choose two)

A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of their products A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process.

What should the new project manager do to address the process improvements?

A project manager is appointed for the deployment of a new solution The solution will be integrated into the environment by a third-party vendor This vendor just announced a delay in delivering a key component, which will impact the project schedule.

What should the project manager do?

A company that is introducing a new product into the market by the end of the year requires a storage and distribution facility to be built. During the monthly stakeholder meeting, it is discovered that the location for implementation is a government-owned area What should the project manager do first?

A new relevant project stakeholder suggested a change to some of the project parameters midway through execution What should the project manager do next?

A team is assembled for a new project that will be using a predictive approach through requirements gathering and an agile approach for development and testing Not everyone on the team has experience working in agile. The schedule has started slipping due to the unclear structure of the agile development approach

What should the project manager have done to avoid this situation?

A project manager works for a large manufacturing company with diversified domains. The project team often participates in change requests Recently, the change control board (CCB) deferred some requests and the project manager wants to communicate these requests to the stakeholders What document should the project manager use to communicate these requests?

A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis The team member responds that they do not have the knowledge to perform such an analysis. What should the project manager do?

A highly skilled team resource received a job offer and is leaving the project soon What should the project manager do to maintain project performance while a new team member is being onboarded?

A global company is executing a strategic project to upgrade a legacy enterprise system. The company uses a hybrid approach to project management and has just completed the first sprint A team member provided ideas to improve the testing process during the sprint retrospective. What is the next step for the project manager?

An agile project is starting its seventh out of eight iterations In a planning meeting, the team realizes that an unidentified risk became an issue and the contingency reserve has to be used. What should the project manager do?

A team member is hosting an event and invites several colleagues through their work calendars Another team member, who was not invited to the event, is noticeably distracted during several standup meetings What should the project manager do?

A year after implementing a policy change to improve diversity and inclusion within two teams, there is increasing conflict within the company What should have been done to prevent this conflict?

Since the beginning of a project, the product owner keeps asking during ceremonies about the budget spent for each product iteration The product owner seems much more interested in the cost rather than the product itself. What should the project manager have done earlier to change the product owner's behavior"

A global company hired a project manager for a new implementation at all of its sites After reviewing the business case and project charter, the project manager notes that the project team has different locations and regions to consider. What should the project manager do to address this situation?

A new project manager has been assigned to a project that is in danger of failing The stakeholders do
not know the project status nor do they know what benefits will be delivered by the project.
How can the project manager convey these benefits to the stakeholders?

A project manager is in the middle of an agile project comprised of 100 user stories broken down into five iterations Each user story is worth USS50 The actual expenditure is US$2,000 and 50 user stories have been delivered. Which statement is true''

A project manager has taken over an existing project According to the previous project manager, the project is on track and within budget However, stakeholders are unhappy with the recent progress report since the metrics show that the project is delayed and the cost is higher than expected. What should the project manager do?

A project manager is managing a hybrid project A stakeholder has directly contacted a team member and has requested a change Due to the request, the team member was distracted from their work, which caused a loss in productivity. What should the team member do?

During the initiation stage of a multimedia exhibition-design project the project manager is developing the project management plan What should the project manager do to complete this task?

In a fixed time and budget project the customer wants the development of a core component to be based on agile practices, as the final scope of (he requirement has not yet been fully developed. The project manager is participating in contract development with the sales team and wants to ensure that development costs do not impact the profitability of the project. Which two controls should the project manager incorporate into the contract to specifically address the development of the core component? (Choose two)

A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements the development of the product will take more time than expected What should the project manager do?

A project sponsor asks the project team to add an enhancement to the project How should the project manager address this request?

A project manager has two projects that are being executed at the same time. The duration of the critical project must be reduced, but the project manager does not have enough resources to achieve this goal. In addition, the schedule does not have activities that can be overlapped. What should the project manager do?

A project learn member identified a defect in the initial solution design for a project The stakeholders are not sure whether to deploy the system or not. What should the project manager do?

A project manager has noticed that the performance of a new team member has increased dramatically over the past few months The project manager has been measuring this team member's performance through the cost performance index (CPl) and schedule performance index (SPl) of work packages. The project manager has also assigned new. unrelated work packages to this team member The project manager wants to formally record the team member's success in the project documentation

What should the project manager do?

Due to organizational changes: several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised What should the project manager do to ensure success of the project?

An operations manager continuously raises concerns about a project's benefits to the company While some concerns are valid most of the time these concerns have caused delays in project meetings How should the project manager handle this'?

The operations director complains to the CEO about the outcome of a project's first sprint The operations department will not be able to support a new product due to poor performance indicators The project team facilitator asks for feedback from the project team and is informed that performance information is available in the application server log How should this complaint be addressed?

An agile project team discovers that they are unable to implement a feature completely in the first iteration The team believes it may not be able to complete the tasks in the second iteration. The feature is a critical component that the customer has prioritized. What should the team do?

As part of a temporary assignment, a project manager is leading a business project During a daily status meeting, it is discovered that the project manager's former department has not completed a task This is delaying the current iteration. What should the project manager do?

The project sponsor requested technical specifications for a project-related component. The project sponsor does not have the authorization to see the specifications, but insists on seeing them. What should the project manager do first in this situation?

A specialized team member has just received news that they must leave the office for several weeks They have approximately two workdays until they will leave and then they will become unavailable through any communication channels. There is a key deadline approaching What should the agile project manager do?

When reviewing the project team's performance the project manager realizes that the team velocity is not fast enough to meet the next review gate goal What should the project manager do?

A company is moving its headquarters to another city. The project manager responsible for the assignment has been using a predictive approach during the transition. However, the information systems will be migrated using an agile approach. The project manager needs to decide which kind of control to sign with the vendor responsible for migrating the systems. How should the project manager address this situation?

A project manager has joined a company m an unfamiliar industry and has been given a strategically important project Being new, and not fully understanding the interdependences of the various departmental work items, the project manager is unsure of how to plan the project How should the project manager proceed?

At the closing phase of the project the project manager sends the completion reports to the client as a formal written document, indicating that the contract has been completed The client refuses to approve the document since the defect rate is 0.1%. The project manager insists that it is an acceptable rate as the standard defect rate of the industry is 0.15%.

What should have been done to avoid this situation?

After a project team has been working on a project for several months the project is cancelled. The project sponsor is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project How should the project manager handle this situation?

During the execution phase of a project a new project manager is assigned to replace the previous project manager As the project manager starts managing the project, they discover that team performance is significantly decreasing, which is impacting the project's key performance indicators (KPIs). This team has delivered good performance on similar projects in the past

What should the project manager do next to improve this situation?

A project manager is managing a project which is approaching the end of the execution phase. A high-level stakeholder informs the project manager that a very important requirement was not included in the scope of the project, and that without that requirement the project will deliver no value.

What is the first thing the project manager should do"?

The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the project manager do first?

A project team's performance has declined for the last three iterations Some of the team members are disappointed, and raise their concerns during the retrospective meeting What should the project manager do?

During a meeting to define project scope a stakeholder tells the project manager that the main requested feature in the contract is not applicable, and this is documented m the lessons learned. What should the project manager do?

A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What should the project manager do to improve project performance?

A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while What should the project manager do next regarding the feature on which the team member was working?

During the initiating phase of a project, a key stakeholder requests frequent changes to the project scope What should the project manager do to improve the stakeholder's engagement?

A self-organizing team was delivering as committed. The team accepted a development task with new technology and the iterations started to have reduced velocity. What management decision is suited for this situation?

The project manager of an agile project has been asked to reduce the budget by 30%. Since this is a small project team, the budget is primarily allocated to resources. What strategy should the project manager use in order to keep delivering value in a restricted environment?

In a functional organization, a product analyst is assigned to a short-duration application development effort The analyst expresses concerns about the task and asks the project manager to provide the support of a peer with expertise in this domain What should the project manager do?

An intern is replacing a critical resource midway through a sprint To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern's mentor Two months later, the project goes into critical status, delaying the release milestone by a month. What should the project manager have done to avoid this scenario?

According to the project contract the delivery date is approaching However one important material is still not on site The construction work will have to stop and wait for this special material, delaying the project. What should the project manager do?

An agile project is running its fifth iteration out of 10. After the last retrospective, the team members realize that they had to work extra hours to deliver the committed work What should the project manager do?

A project manager is attending a progress meeting with a client The client requests a design change which might potentially add value to the project What action should the project manager take?

A project manager brings in a new team member from an agile environment to work in a predictive environment The project manager expects to leverage the new team member's agile experience with the existing team members. What should the project manager do to integrate the new team member effectively?

A company's leadership team has decided to invest in a new product using an agile approach The commercial and product teams have started the planning activity for this new venture Which three key factors does the project manager need in order to deliver this product? (Choose 3)

A project is nearing completion The contingency time has been consumed To ensure that the final deliverables are achieved fhin budget, the project manager has asked the team to follow a rigorous process This Is causing some resistance among the team members. What should the project manager do to address the growing resistance?

A subcontracting company is presenting its feature release A key stakeholder is asking to add a new feature to the product How should the project manager deal with the new requirement?

A project manager is managing a project that is halfway through its execution phase and the quality standards of the deliverables were formally accepted However, a government agency has recently Introduced new standards that may significantly impact the project The deliverables must be changed to align with the new quality standards What should the project manager do?

The business manager and the product owner are requesting a more flexible way to incorporate changes into the product baseline They are concerned about losing time to market with respect to other vendors What should the project manager do?

The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change This change will impact the project m a significant way The project manager should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to whom?

In the middle of an iteration a team member suggests a new method of doing things The method provides no value to the end customer, however it may help the team to work more efficiently The change may require several days of work to implement How should the project manager respond to the suggestion?

On a project to create the perfect paper airplane, the development of the airplane Is performed In iterations. The artwork to go on the wings and tail is done using a predictive approach. One of the stakeholders provides a requirement that conflicts with the product owner's requirements. Who is responsible for analyzing the new requirement and making the final decision?

A project manager Is transitioning from a predictive We cycle project to a new agile project How should the project manager manage and control the scope for the new project?

A company Is helping their client launch an Innovative product. During the sprint review, the product owner identifies that the product does not include key features that were previously prioritized as part of the product backlog. What should the project manager do next?

For an agile pilot project, the sponsor arranged an early product demonstration for the customer. During the meeting, the customer realizes that a new feature will significantly improve the product After collecting the new requirements, what should the project manager do?

After a project learn has been working on a project for several months, the project Is cancelled The project sponsor Is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work. The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project. How should the project manager handle this situation?

A project needs to be outlined as a phased approach for multiple product lines with a review gate at the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?

A large company has agreed on a business case for an environmental project. The project will cause some major changes in their operations, such as reduction in paper use, which will obviously affect all of the users. What is the first thing the appointed project manager should do?

A project manager is leading an agile project in an organization that has not executed this type of project before. In order to ensure the project is following the compliance requirements, what should the project manager do?

A project needs to purchase a specific piece of equipment, as stated in the project documents and approved by the project sponsor. The procurement division is questioning the need to buy the specific brand of equipment and has suggested buying a cheaper alternative instead. What should the project manager have done earlier in the project to ensure the purchase of the specific equipment?

A project started 12 months ago and is currently on iteration 12 of 14. The team has performed well and completed all deliverables on time. However, some team members are starting to complain about the length of the project, creating a risk for lack of performance at this critical stage. What should the project manager do as a servant leader to mitigate this risk?

The project manager has initiated the project and the team's roles and responsibilities have been assigned. In preparation for the development of the project management plan, the project manager reviews lessons learned from previous projects and discovers that the same team has been missing delivery dates. What should the project manager do to ensure timely delivery?

A team has been working together for several months and has successfully delivered work. A new team member has joined the team but is having difficulty contributing. What should the project manager do to help the new team member integrate effectively?

A project team was established for a community impacted by oil and gas exploration activities. The team is required to interact with several external stakeholders. The local council authority has requested a meeting with the project team to discuss the impact of the project on the community. The project manager was not available at the time of the meeting, and the team was in disagreement regarding who should attend the meeting. What should the project manager have done to prevent this conflict?

A product owner has an idea for a new product but is struggling to define the features because they are not certain of the perceived business value for each feature. What should the project manager have the delivery team do to address this issue?

A company is transitioning from a predictive to agile delivery of projects. Based on the requirements, the project team estimates the budget and decides to use a fixed-price contract with its vendor. However, during the execution of the project, the requirements evolve and priorities start to change constantly, which puts the project and the estimate at completion (EAC) off by 40%. What should the project manager do next?

A project manager is assigned to a new project. The project management office (PMO) and the project manager agree that this is the right opportunity to include daily standup meetings. The project team has never used such tools, and a few members are challenging the decision. What should the project manager do in this situation?

A project is delayed due to an undelivered component, which was caused by a conflict between the procurement lead and the contracts manager. The project manager schedules a meeting with the two stakeholders to resolve the issue. What role does the project manager play in this situation?

The team architect resigned from the company. The new architect points out a design flaw during a planning meeting that may potentially impact the final quality. What should the project manager do first?

A contractor delivering construction services to a company is using agile principles to manage the project tasks. Engineers are producing frequent design changes due to new legislation. There is a risk the contractor may lose money due to resources waiting on design changes or performing rework. What should the project manager do to minimize the cost?

A project manager for a building construction project is planning to go on vacation midway through the project execution phase. What should the project manager do first to ensure the team is empowered and deadlines are met?

A project manager is assigned to a technical research project. The project team has already been assigned, and the main subject matter expert (SME) sends the project manager a list of the technical skills required for the execution of this project. What should the project manager do next?

A new team member is hired and the training is taking longer than expected. This impacts the overall project performance. What immediate action should the project manager take to improve the situation?

Experienced team members assigned to a critical project are also supporting several other projects and this is delaying the critical project. If this critical project is not delivered, the company could receive a fine from the government. What should the project manager do?

A labor union contract negotiation is delaying the completion of a project to build a new manufacturing plant. Because the labor contract was due for renewal this year, the project manager documented the negotiation process as a risk to the project. The project was about to start the first phase of equipment installation at the plant when the negotiation began. How should the project manager address the situation?

A company is developing a new product. During project planning, a stakeholder from the legal department does not attend any of the project meetings and is not interested in the product design. How should the project manager deal with this situation?

The project manager has recently received funding approval for a training program for the entire project team but has not yet defined the most effective training course. One team member submitted a request for specialized training that is required for the project. How should the project manager handle this request?

The project management office (PMO) assigns a project manager who specializes in hybrid approaches to a predictive project that is off track from both the cost and schedule perspectives. The project runs into further delays as the project manager is ramping up on the project. The stakeholders and ask senior management to replace the project manager. How should the project manager approach this situation?

In a multinational project, stakeholders are in different time zones. The project manager has regular project update meetings with the stakeholders. However, a group of stakeholders who has never attended project update meetings is complaining to the project sponsor that they know very little about the project. What should the project manager do?

A new team member on a self-organizing team is finding it difficult to deliver due to the new technology being used in the project. What should the project manager do in this situation?

The project manager has finished all the tasks of the project and immediately starts on a new project. A few months after beginning the new project, the accounting manager asks for confirmation of previous projects because the budget is still open with no further cash flows. What should the project manager have done?

Local company is developing a new product and. for the first time, using a remote team for the programming tasks of features. The design for the product comes from the local team. During the third sprint review, the product owner has concerns about the project's outcomes. The remote development team is complaining that they do not clearly understand the requirements conveyed in the daily standup meetings. How should the project manager address this situation?

The portfolio management office wants to cut costs by suspending some ongoing projects that do not directly support the organizational strategy. The project manager has invested too many resources into one of the projects to be suspended, but the portfolio management office has not backed down on their plan. What should the project manager do to continue the project?

A company has hired a vendor to deliver a scope of work and assigned a project manager to oversee the project. The vendor advised that they completed the scope successfully and is asking for approval. What should the project manager do in response to this request?

A project manager is assigned to oversee the deployment of a new product that will be used by the entire organization. A key success factor for the project is the timely and successful adoption of the new solution by all entities. What should the project manager do to ensure the success of this critical project?

A project manager is working with an agile team. A key stakeholder who does not join the sprint planning session is very unhappy, as the delivery date for the final product has been pushed back three times. What should the project manager do?

A project manager has been assigned to take over an existing software project. The project manager inherited a lean team comprised of key stakeholders, subject matter experts (SMEs), and senior developers. While reviewing the project status with the team, the project manager observes that the team seems to lack direction and enthusiasm. What should the new project manager do?

A contractor has been making small changes to the engineering specifications without submitting change requests. The contractor and the technical team did not discuss the changes with the project manager, and the modifications do not affect the budget and quality of the deliverable. What should the project manager do?

Having managed a similar project while working with previous stakeholders, a project team decided to use the same report format they used in the earlier project. However, stakeholders new to the project are not fully comprehending the status of the project based on the reports that are being circulated. How should the project manager address this concern moving forward?

At the end of planning a new project, the project manager needs to schedule the kick-off meeting but is having difficulty finding a common time slot when all necessary stakeholders can be available onsite. How should the project manager proceed to schedule the kick-off meeting?

At the end of the last iteration, the customer rejects the deliverables since they did not meet the customer's expectations. What should the project manager have been done to prevent this situation?

Close to the end of a project, a customer claims that some deliverables have not been met and starts initiating change requests. What should the project manager do next?

A stakeholder is requesting that the project manager share project status updates on a regular basis. This stakeholder is not included in the regular distribution list. What should the project manager do?

A project manager is using a hybrid approach for project delivery. The development team was sized, but is not yet fully resourced. The project manager is working on defining the project schedule. What should the project manager do to address the issue of developer availability?

While developing a new product, a key stakeholder expresses concern about insufficient information on product feature requirements. The product team disagrees and mentions that detailed requirements have been provided. What should the project manager do to handle this situation?

Due to a recent budget reduction, two team members were released from an agile team. The customer is still expecting early results for the project. Which two actions should the project manager take to align customer expectations? (Choose two)

An organization in a regulated industry has decided to switch from a predictive to an agile delivery approach. It has been decided that the ongoing projects will adopt Scrum, and the project manager is still accountable for the project outcomes. During the fourth sprint demo, the customer notices that a feature is not compliant with the regulations. What should the project manager do?

During the execution phase, the project manager discovered that the deliverables are not meeting the quality specifications requested by the main stakeholder. This has caused the schedule performance index (SPI) to deteriorate from 0.98 to 0.72 and the cost performance index (CPI) from 1.5 to 1.1. What action should the project manager take to mitigate the issue of the deliverables being rejected during the next iteration?

A project is delayed due to multiple problems discovered during the quality review. Every time the team addresses one problem, additional problems are encountered. This is frustrating for both the project team and the project sponsor, who are driven to meet the dates and results expected by the organization. What should the project manager do?

A project sponsor receives project information and updates in a timely manner, but the sponsor is concerned because key information is missing in the reports. What should the project manager do?

A project manager is working on a major construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high-speed internet service since most of the team members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now use a system running on a conventional dial-up service. What should the project manager do next?

A senior management team member contacts an agile project lead and mentions that certain features the senior manager thought would be in the current release were not included. What should the agile project lead do?

A junior team member escalates an issue to the project manager about another member's interpersonal skills causing the team to be less effective. What should the project manager do first?